I’ve been exploring with family and staff how to return Lynne’s phone to her for phone conversations. She was using the concierge desk for phone calls which interrupted their work. We needed to solve the problems that led me to take it away, stressing about losing it, keying incorrectly, keeping it charged, answering incorrectly, talking into the microphone, avoid hanging up too early and guarding against fraud. It seemed hopeless. Frankly, I kept it plugged in at my apartment with pink lights racing up and down the cord in spite of self-talk to face facts, save money and get rid of it. I couldn’t flip it into the wastebasket.

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